Today, I walked in needing a battery for my phone. Unfortunately, they didn't have it in and would have to order for me. I really needed my phone today. So Jessica, was so kind and nice to refer me to another local place that had a battery for my phone and even gave me directions to get there. Even, though I wasn't able to do business with Fix my Gadget today. I will be back to get the temperate glass on my phone. Thanks, you for having good customer service.